Elbow Design

Privacy Notice

This Privacy Notice aims to provide you with information on how we collect and process your personal data.

When you use our services, you share information with us and we wish to advise how we collect, use and with whom we share the information. For the purposes of data protection legislation, we are the data controller of your personal data.

Information collected by us

If you have contacted us directly or indirectly through a third party, we may have obtained your email address, telephone number, postal address and company details. We may have also obtained information about your business, customers and commercial activities.

In addition, our servers, and other technologies automatically retain information. We share personal information with others only as described in this policy, or when we believe that the law requires us to do so.

How we use your personal information

We use your information in several different ways.

• Send you messages 
• Provide you with any services for which you have registered with us

How long your personal information will be kept

We will hold on to your information for as long as you are a client or as long as is needed to be able to provide the services to you.

If reasonably necessary or required to meet legal or regulatory requirements, resolve disputes, prevent fraud, or enforce our terms and conditions, we may also keep hold of some of your information as required, even after you have closed your account or it is no longer needed to provide the services to you.

Control over your information

Under the General Data Protection Regulation, you have several important rights available to you. In summary, those include rights to:

• Be informed about how your personal information is being used
• Access the personal information we hold about you
• Request us to correct any mistakes in your information which we hold
• Request the deletion of personal information concerning you in certain situations
• Receive the personal information concerning you which you have provided to us.
• Object to processing of your personal data

For further information on each of these rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individual’s rights under the General Data Protection Regulation.

If you would like to exercise any of these rights, please:

Email 

• Enough information for us to identify you;
• Proof of your identity and address
• Advise the information to which your request relates

We will always try to respond to a legitimate request within 28 days.

For more information please contact us via our contact form or email address.